3-year Extended warranty provides a replacement scanner before the return of the malfunctioning scanner. Advance Exchange, In-Warranty and Advance Exchange, Post-Warranty are the only authorized, whole-unit replacement service programs for ScanSnap scanners.
Description
Advance Exchange
Priority Replacement by Mail
Fast, easy replacement
If there’s ever a problem with your covered scanner, Advance Exchange can get you up and running again stress-free. Just call us, and we’ll get a replacement scanner to you overnight.*
Help is a quick phone call away
Give us a call at our US-based Technical Assistance Center, and we’ll help you identify the problem. If we determine a defect exists, we’ll send you a replacement scanner with next-business-day delivery.*
Just swap & go.
Open the replacement unit, swap it with your old scanner, and get back to business. Ship your old scanner back to us in the new box. Easy.
* Replacement scanner will be delivered next business day if replacement order is received by 2:00pm Pacific Time.
